Terms of Use
Last Updated: November 7, 2025
1. Acceptance of Terms
By accessing or using any services provided by Sen Wellness House ("we," "us," or "our"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.
These terms apply to all visitors, users, and others who access or use our wellness services, including but not limited to headspa treatments, facial treatments, yoga and meditation classes, sound healing therapy, and Himalayan salt room sessions.
2. Health & Safety Acknowledgment
By booking and participating in any of our services, you acknowledge that you have read, understood, and agree to the following health and safety information. You understand that wellness services are not a substitute for medical care and should not be used as such.
You agree to:
- Provide accurate and complete health information prior to receiving any service
- Inform us of any changes to your health status, medications, or medical conditions
- Disclose all known allergies, sensitivities, and medical conditions
- Consult with your physician before participating in any wellness service if you have any health concerns
- Follow all instructions provided by our practitioners and staff
- Immediately inform staff if you experience any discomfort, pain, or adverse reactions during a session
3. Service-Specific Health Disclaimers & Risks
3.1 Headspa Treatments
Acknowledged Risks Include But Are Not Limited To:
- Allergic reactions to oils, products, or ingredients used during treatment
- Scalp irritation, redness, or sensitivity
- Temporary hair loss or shedding (normal during scalp massage)
- Headaches or dizziness following treatment
- Neck or shoulder discomfort from positioning
- Skin reactions to water temperature or pressure
- Exacerbation of existing scalp conditions (psoriasis, eczema, dermatitis)
- Temporary increase in dandruff or flaking as the scalp detoxifies
Contraindications - Do Not Receive Headspa If You Have:
- Open wounds, cuts, or infections on the scalp
- Recent head or neck surgery
- Severe migraines or chronic headaches (consult physician first)
- High blood pressure or cardiovascular conditions (consult physician first)
- Active lice or scalp parasites
- Sunburn or chemical burns on the scalp
3.2 Facial Treatments
Acknowledged Risks Include But Are Not Limited To:
- Allergic reactions to skincare products, masks, or ingredients
- Skin irritation, redness, or inflammation
- Temporary breakouts or purging as skin detoxifies
- Increased sensitivity to sun exposure following treatment
- Bruising from extractions or facial massage
- Peeling or flaking skin from exfoliation treatments
- Eye irritation from products or steam
- Temporary changes in skin texture or appearance
- Adverse reactions to essential oils or aromatherapy
- Infection risk if post-treatment care instructions are not followed
Contraindications - Do Not Receive Facials If You Have:
- Active cold sores, fever blisters, or herpes outbreak
- Open wounds, cuts, or severe acne cysts on the face
- Sunburn or recent chemical peels (within 2 weeks)
- Recent facial surgery or injections (consult physician for timeframe)
- Active skin infections or contagious conditions (impetigo, ringworm, etc.)
- Severe rosacea or extremely sensitive skin (consult with esthetician first)
- Currently using prescription retinoids or other strong medications (consult physician first)
3.3 Classes
Acknowledged Risks Include But Are Not Limited To:
- Muscle strains, sprains, or tears from improper form or overexertion
- Joint pain or injury from yoga poses
- Dizziness or lightheadedness from breathing exercises or position changes
- Back, neck, or shoulder injuries from improper alignment
- Falls or loss of balance during standing poses
- Wrist, knee, or ankle injuries from weight-bearing poses
- Aggravation of existing injuries or chronic conditions
- Dehydration if proper hydration is not maintained
- Emotional release or psychological discomfort during deep meditation
- Cardiovascular stress from advanced practices
Contraindications - Consult Physician Before Yoga If You Have:
- Pregnancy (especially first or third trimester)
- Recent surgery (within 6 months)
- Cardiovascular conditions, high blood pressure, or heart disease
- Herniated discs, severe back problems, or spinal injuries
- Glaucoma or detached retina (avoid inversions)
- Severe osteoporosis or brittle bone disease
- Recent joint replacements or significant joint damage
- Uncontrolled epilepsy or seizure disorders
- Severe balance issues or vertigo
3.4 Sound Healing Therapy
Acknowledged Risks Include But Are Not Limited To:
- Temporary headaches or ear pressure from sound vibrations
- Emotional release or psychological discomfort
- Dizziness or disorientation following session
- Increased heart rate or anxiety in sensitive individuals
- Tinnitus (ringing in ears) or temporary hearing sensitivity
- Nausea or physical discomfort from vibrational frequencies
- Triggering of traumatic memories or emotional distress
- Sleep disturbances following intense sessions
- Aggravation of existing mental health conditions
Contraindications - Do Not Participate If You Have:
- Pacemakers or other electronic medical devices
- Metal implants, pins, or plates near treatment area
- Epilepsy or seizure disorders (certain frequencies may trigger episodes)
- Severe mental health conditions without physician approval
- First trimester of pregnancy
- Recent concussion or traumatic brain injury
- Severe hearing impairment or ear infections
- Meniere's disease or severe vertigo
3.5 Himalayan Salt Room (Salt Room)
Acknowledged Risks Include But Are Not Limited To:
- Temporary increase in coughing as respiratory system clears
- Mild skin irritation or itching
- Throat tickling or mild throat irritation
- Headaches or sinus pressure
- Temporary worsening of respiratory symptoms before improvement
- Excessive thirst or dry mouth
- Lightheadedness or dizziness
- Allergic reactions in salt-sensitive individuals
- Eye irritation from salt particles in the air
Contraindications - Do Not Use Salt Room If You Have:
- Acute respiratory infections or fever
- Contagious diseases or infections
- Severe hypertension (high blood pressure)
- Cardiac insufficiency or heart disease (consult physician first)
- Active tuberculosis
- Cancer or tumors
- Severe kidney disorders
- Internal bleeding or hemorrhaging
- Open wounds or recent surgery
- Hyperthyroidism
- Known salt sensitivity or iodine allergy
4. Limitation of Liability
BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:
- You have read and understood all health disclaimers and risk acknowledgments outlined in Section 3
- You voluntarily assume all risks associated with the services you choose to receive
- Sen Wellness House, its owners, employees, contractors, and practitioners SHALL NOT BE LIABLE for any injuries, damages, or adverse health effects that may occur during or after receiving any service
- You release and hold harmless Sen Wellness House from any and all claims, demands, damages, rights of action, or causes of action, present or future, arising out of or related to any injuries or damages resulting from your participation in our services
- Our services are intended for wellness and relaxation purposes and are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition
- You are solely responsible for determining whether our services are appropriate for your individual health needs
- You understand that results may vary and are not guaranteed
This limitation of liability applies to the fullest extent permitted by law and shall survive termination of these Terms of Use.
5. Booking & Cancellation Policy
All appointments must be booked in advance. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
Payment is due at the time of service. We accept all major credit cards and cash. Gratuities are appreciated but not required.
6. Client Conduct
Clients are expected to:
- Arrive on time for scheduled appointments
- Respect our staff, practitioners, and other clients
- Maintain appropriate behavior and communication
- Follow all facility rules and guidelines
- Keep mobile devices on silent during sessions
- Wear appropriate attire for services
We reserve the right to refuse service or terminate a session if a client's behavior is deemed inappropriate, disruptive, or threatening to staff or other clients. No refunds will be issued in such cases.
7. Privacy & Confidentiality
We respect your privacy and handle all client information in accordance with applicable privacy laws. Health information provided to us will be kept confidential and used solely for the purpose of providing safe and effective services.
For more information, please review our Privacy Policy.
8. Intellectual Property
All content on our website and promotional materials, including but not limited to text, graphics, logos, images, and software, is the property of Sen Wellness House and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any of our content without express written permission.
9. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the new terms.
We encourage you to review these Terms of Use periodically to stay informed of any updates.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our services shall be resolved in the courts of Sacramento County, California.
11. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12. Contact Information
If you have any questions about these Terms of Use, please contact us:
Acknowledgment & Agreement
BY BOOKING OR USING ANY SEN WELLNESS HOUSE SERVICES, YOU ACKNOWLEDGE THAT:
- You have read, understood, and agree to be bound by these Terms of Use
- You have reviewed all service-specific health disclaimers and risk acknowledgments
- You understand and accept all risks associated with the services you receive
- You agree to release and hold harmless Sen Wellness House from any liability
- You confirm that you have no contraindications to the services you are booking
- You agree to provide accurate health information and follow all safety guidelines