Privacy Policy

Personal Information

When you book services with us, we may collect:

• •Name and contact information (email address, phone number, mailing address)
• •Date of birth and age
• •Emergency contact information
• •Payment and billing information
• •Appointment history and service preferences

Health Information

To provide safe and effective services, we collect:

• •Medical history and current health conditions
• •Current medications and supplements
• •Known allergies and sensitivities
• •Past injuries or surgeries relevant to services
• •Pregnancy status and related information
• •Treatment notes and session information

Technical Information

When you visit our website, we may automatically collect:

• •IP address and device information
• •Browser type and version
• •Pages visited and time spent on pages
• •Referring website addresses
• •Cookies and similar tracking technologies

• •Provide Services: Schedule appointments, deliver wellness services, and ensure your safety during treatments
• •Communicate: Send appointment confirmations, reminders, and service-related updates
• •Process Payments: Handle billing, payments, and refunds
• •Personalize Experience: Tailor services to your preferences and needs
• •Improve Services: Analyze usage patterns and feedback to enhance our offerings
• •Marketing: Send promotional materials and wellness tips (with your consent)
• •Legal Compliance: Comply with applicable laws and regulations
• •Safety & Security: Protect against fraud and maintain facility security

• •Service Providers: Third-party vendors who assist with payment processing, appointment scheduling, or email communications (they are contractually obligated to protect your information)
• •Healthcare Providers: Your physician or healthcare provider if you provide written consent or in case of medical emergency
• •Legal Requirements: When required by law, court order, or government regulations
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
• •With Your Consent: Any other sharing will only occur with your explicit permission

Our security measures include:

• •Encrypted storage of sensitive information
• •Secure payment processing through PCI-compliant systems
• •Limited access to personal information by authorized personnel only
• •Regular security assessments and updates
• •Secure physical storage of paper records
• •Staff training on privacy and security practices

• •Active Clients: Information is retained while you remain an active client
• •Inactive Clients: Information may be retained for up to 7 years after your last appointment for legal and business purposes
• •Financial Records: Payment and billing records are retained as required by tax and accounting regulations
• •Marketing Data: Retained until you unsubscribe or request deletion

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information (subject to legal retention requirements)
• •Opt-Out: Unsubscribe from marketing communications at any time
• •Object: Object to certain processing of your information
• •Portability: Request transfer of your information in a structured, commonly used format

• •Right to know what personal information we collect, use, and disclose
• •Right to request deletion of your personal information
• •Right to opt-out of the sale of personal information (we do not sell personal information)
• •Right to non-discrimination for exercising your privacy rights

Types of cookies we use:

• •Essential Cookies: Required for website functionality
• •Analytics Cookies: Help us understand how visitors use our website
• •Preference Cookies: Remember your settings and preferences
• •Marketing Cookies: Track your activity to provide relevant advertisements